Listen for more than is said

Sometimes a person will say something – like, “When do you think this bridge was built?” and if you are actively listening you might understand they have a deeper question they are wanting answered like, “Do you think this bride is safe?”

In business I’ve found this to be true many times and if a person will stop and listen actively, real communication can occur – and occur faster.

When a co-worker asks, “What did you think of that meeting or idea or comment.” It may be good for you to ask another question to get to the deeper concern behind the question like, “Is there something you liked or didn’t like about it?”

Asking additional or deeper questions  has been a wonderful option to get to another person’s real need.

You Create Your Day by the way you think! Make it Magnificent


~ by Shawna Schuh on April 14, 2010.

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